DIY or DFY – Website Support Plans

Need to update your website? Choose how you want it done.

DIY – Do It Yourself

Ideal for tech-savvy clients or teams who prefer hands-on control with clear guidance.

What’s included:

  • A step-by-step personalized guide tailored to your website and your exact request.

  • Screenshots or a quick tutorial video if needed.

  • Optional hourly support in case you need extra help.

What it solves:

  • Want to update content on a specific section?

  • Need to replace a banner, change images, or fix a layout?

  • Looking to adjust basic settings or edit menus?

We’ll guide you through it – one clear step at a time.

👉 Each guide covers 1 specific issue or task.
👉 Need more than one? We can bundle them for you.

Custom Guide

(per specific task)
$ 149 per guide
  • Site analysis.
  • Diagnosis of the issue.
  • Step-by-step guide with screenshots or a short screen-recorded video.
  • Optional implementation check if the client needs reassurance.
  • WordPress and Shopify websites only

Hourly Support

(optional add-on)
$ 85 per hour
  • We log into your site and complete the task for you.
  • We apply the fix, update, or requested change ourselves, no Zoom calls or walkthroughs.
  • We test everything to ensure your site is working properly afterward.
  • WordPress and Shopify websites only

DFY – Done For You

Perfect if you don’t want to deal with updates yourself and prefer our team to handle it for you.

What’s included:

  • We take care of the task for you – no need to log into your site.

  • Includes front-end or back-end updates, bug fixes, plugin changes, or visual adjustments.

  • Fast turnaround times and clear communication throughout.

Types of tasks we handle:

  • Fixing layout or display issues

  • Adding or replacing content

  • Troubleshooting plugin errors

  • Improving load speed or SEO basics

One-Time Fix

Tailored to Your Website & Urgency
Quote Based on Task Complexity
  • We fix the issue 100% for you — no need to lift a finger
  • Fully tested before delivery, guaranteed to work
  • Typical turnaround: 24–72 hours
  • Ideal for one-off issues like bugs, layout errors, plugin problems

Basic Maintenance

Keep your site running.
$ 129 Monthly
  • Weekly plugin & theme updates to avoid future issues
  • Monthly full-site backups to keep your content safe
  • Priority email support with 72h turnaround
  • Ideal for one-off issues like bugs, layout errors, plugin problems

Standard Support

Websites that need regular updates
$ 249 Monthly
  • All benefits from Basic plan ✅
  • Monthly performance check: speed, responsiveness & broken elements
  • Security scan every 60 days
  • 48h guaranteed response time from our team

Premium Care Plan

Full support for high-performing websites
$ 449 Monthly
  • Unlimited small tasks/month
  • Speed check every month
  • Proactive conflict resolution
  • Priority same-day response.
  • Dedicated support.

Not sure which plan you need?

Let us help you decide.
Just tell us what you’re trying to fix or update — and we’ll guide you to the right option.

You're in Good Hands — Here's Proof

Posted on Google Google
Ariel Pinkhasov profile picture
Ariel Pinkhasov
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Incredible service and incredible people! I highly recommend using this company!
Posted on Google Google
Mezuzah Club ב״ה profile picture
Mezuzah Club ב״ה
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I came to Simon and company to assist me with an existing website and modify. Helped me with bugs, issues and worked out all that we needed to function. Thanks again! 3rd website with him.
Posted on Google Google
Michael Cases profile picture
Michael Cases
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you Simon, and team. Delivered a great product, easy to use and update.
Posted on Google Google
Avi Benayoun profile picture
Avi Benayoun
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I know Simon for a long time. He is very nice and honest. He has been helping me with the marketing and advertising part of my business. He is always willing to help me, excellent customer service and very professional. 100% recommended
Posted on Google Google
Marra Portesi profile picture
Marra Portesi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Simon is a knowledgeable person and I really recommend it for any Business.
Posted on Google Google
Sandra Berger profile picture
Sandra Berger
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Analisis muy profesional y excelente atencion 100% recomendado
Posted on Google Google
Rami Ovadia profile picture
Rami Ovadia
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
It was a pleasure working with the VIP team to redesign our website. Punctual, efficient, suggestive and high performance. I highly recommend anyone hiring them for any and all web services.
Posted on Google Google
Lake Park Condo Sanchez Alexandra (Alexandra Sanchez) profile picture
Lake Park Condo Sanchez Alexandra (Alexandra Sanchez)
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommended, Simon is patient and hard worker. He pays attention to the details , We definitely work with them again!
Posted on Google Google
Etty Waisman profile picture
Etty Waisman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Simon helped us to improve our website, he was very fast and professional . I really recommend him.

Frequently Asked Questions (FAQs)

1. What’s the difference between DIY and DFY?

DIY gives you the tools to do it yourself, with our personalized guide. DFY means we handle it all for you.

2. How many issues does each DIY guide solve?

Each guide is designed to solve one specific problem. If your needs are related, we might group them — otherwise, we’ll prepare separate guides.

3. I’m not a tech person — is the DIY plan still for me?

Yes, our guides are designed to be beginner-friendly. But if it feels like too much, we always recommend the DFY plan.

4. Can I switch between plans later?

Absolutely. You can start with a DIY guide and decide to upgrade to DFY anytime.

5. What’s the turnaround time for DFY?

Typically between 24 to 72 hours depending on the task. Urgent requests may have an express fee.
Black_spot

FREE CONSULTATION

Schedule a FREE Consultation

Book a meeting with me for 30 minutes!