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DIY or DFY – Website Support Plans

Need to update your website? Choose how you want it done.

DIY – Do It Yourself

Ideal for tech-savvy clients or teams who prefer hands-on control with clear guidance.

What’s included:

  • A step-by-step personalized guide tailored to your website and your exact request.

  • Screenshots or a quick tutorial video if needed.

  • Optional hourly support in case you need extra help.

What it solves:

  • Want to update content on a specific section?

  • Need to replace a banner, change images, or fix a layout?

  • Looking to adjust basic settings or edit menus?

We’ll guide you through it – one clear step at a time.

👉 Each guide covers 1 specific issue or task.
👉 Need more than one? We can bundle them for you.

Custom Guide

(per specific task)
$ 149 per guide
  • Site analysis.
  • Diagnosis of the issue.
  • Step-by-step guide with screenshots or a short screen-recorded video.
  • Optional implementation check if the client needs reassurance.
  • WordPress and Shopify websites only

Hourly Support

(optional add-on)
$ 85 per hour
  • We log into your site and complete the task for you.
  • We apply the fix, update, or requested change ourselves, no Zoom calls or walkthroughs.
  • We test everything to ensure your site is working properly afterward.
  • WordPress and Shopify websites only

DFY – Done For You

Perfect if you don’t want to deal with updates yourself and prefer our team to handle it for you.

What’s included:

  • We take care of the task for you – no need to log into your site.

  • Includes front-end or back-end updates, bug fixes, plugin changes, or visual adjustments.

  • Fast turnaround times and clear communication throughout.

Types of tasks we handle:

  • Fixing layout or display issues

  • Adding or replacing content

  • Troubleshooting plugin errors

  • Improving load speed or SEO basics

One-Time Fix

Tailored to Your Website & Urgency
Quote Based on Task Complexity
  • We fix the issue 100% for you — no need to lift a finger
  • Fully tested before delivery, guaranteed to work
  • Typical turnaround: 24–72 hours
  • Ideal for one-off issues like bugs, layout errors, plugin problems

Basic Maintenance

Keep your site running.
$ 129 Monthly
  • Weekly plugin & theme updates to avoid future issues
  • Monthly full-site backups to keep your content safe
  • Priority email support with 72h turnaround
  • Ideal for one-off issues like bugs, layout errors, plugin problems

Standard Support

Websites that need regular updates
$ 249 Monthly
  • All benefits from Basic plan ✅
  • Monthly performance check: speed, responsiveness & broken elements
  • Security scan every 60 days
  • 48h guaranteed response time from our team

Premium Care Plan

Full support for high-performing websites
$ 449 Monthly
  • Unlimited small tasks/month
  • Speed check every month
  • Proactive conflict resolution
  • Priority same-day response.
  • Dedicated support.

Not sure which plan you need?

Let us help you decide.
Just tell us what you’re trying to fix or update — and we’ll guide you to the right option.

You're in Good Hands — Here's Proof

Frequently Asked Questions (FAQs)

1. What’s the difference between DIY and DFY?

DIY gives you the tools to do it yourself, with our personalized guide. DFY means we handle it all for you.

2. How many issues does each DIY guide solve?

Each guide is designed to solve one specific problem. If your needs are related, we might group them — otherwise, we’ll prepare separate guides.

3. I’m not a tech person — is the DIY plan still for me?

Yes, our guides are designed to be beginner-friendly. But if it feels like too much, we always recommend the DFY plan.

4. Can I switch between plans later?

Absolutely. You can start with a DIY guide and decide to upgrade to DFY anytime.

5. What’s the turnaround time for DFY?

Typically between 24 to 72 hours depending on the task. Urgent requests may have an express fee.

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